Hesitation Can Be Costly

I can't count how many times I've been in Warsong Gulch and have seen other players gape at the flag rather than take it and run for home base. Sometimes healers will wait until a player is at half health or less before healing, which results in unnecessary losses. In Eye of the Storm, players will pause on a flag capture too long, resulting in a loss. In Arathi Basin, reinforcements will take their time arriving when they're desperately needed. He who hesitates is lost indeed.

Are your employees authorised to accept cash donations? Would someone know what to do if they were approached about planned giving? Do you defer on your maintenance plans?